Customer Experience Management (CEM) software

OpenText Experience platform offers a set of integrated CEM solutions that focus on delivering highly personalized content and customer engagement along a continuous customer journey. It helps provide a solid foundation for implementing a successful customer experience strategy.

OpenText Experience 16 is available on-premises and in the cloud to enable better creation, management and publication of secure, personalized and authenticated digital experiences. OpenText Experience ensures each user gets the best experience at every point of interaction, whether physical or digital, on any device throughout every phase of the lifecycle. Experience maximizes the Customer Lifetime Value and delivers a better way to work; addressing better engagement, insight and innovation across customers, partners and employees.